Frequently Asked Questions

Tickets can be purchased online via our booking page, or in person at the ticketing booth outside the home berth (open daily, 10:00am to 6:30pm).

Tickets are valid for 6 months from the date of purchase.

Dates are selected and changed through our customer portal using your ticket serial number. Tickets are changeable and transferable within their validity.

Tickets are non-refundable, but they are changeable and transferable within their 6-month validity.

Tickets are non-refundable. Please refer to our full Terms & Conditions for details.

Subject to availability. As sailings often sell out, we recommend booking early.

Your serial number is printed on your e-ticket confirmation.

Please bring your e-ticket and a valid photo ID for check-in.

Please contact us in advance so our crew can assist with boarding and seating.

Most cruises run around 2.5 hours and include dining, sea views and live entertainment. See each cruise page for specifics.

Sentosa, the city skyline, Marina Bay and the southern islands, from sunset to moonlight on evening sails.

Yes, the ship sails in most weather conditions, with sheltered seating available onboard.

To protect the ship’s teak decks, shoes are removed in certain areas onboard.

Up to 22 sails, weather and conditions permitting.

The Royal Albatross is large and remarkably stable, so seasickness is unlikely.

Yes, children aged 4 and above are welcome on most sailings.

Multi-course menus with International, Vegetarian and Indian options available on select cruises.

We are not halal-certified, but all meat items and ingredients are from halal sources. We are a no-pork, no-lard venue.

Absolutely. Explore our Packages or contact us and we’ll help arrange your celebration.