Careers

Tall Ship Adventures Pte Ltd is a leader in the Asian Super yacht industry, the only unique tall ship in Asia, The Royal Albatross. Delivering a magnificent and unforgettable experience as a cruise venue, for hosting corporate meetings and entertainment, supporting integrated brand events and organising private charters as well as alongside events.

Based at Harbourfront Centre.
Singaporeans and PR’s only – please send your detailed CV to CAREERS@TALLSHIP.COM.SG

· WEDDING SALES MANAGER ·

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JOB DESCRIPTION

Reporting to the Director of Sales, the focus is to develop the wedding category for the business. He/she is expected to have a proven sales track record in the wedding industry. We offer an attractive salary package and sales commission that commensurate with work experience.

A Wedding Sales Manager analyses local market trends and competitor activity to recommend strategies and executes them to keep Royal Albatross a leader in the marketplace for hosting unique weddings in Singapore.You will be an expert in the wedding business and understand the needs of the bride and the groom and the details that is required in organising weddings.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Deliver key sales KPIs assigned to you on a quarterly basis.
  • Research local market trends and competitor activity to identify gaps in the wedding market in Singapore and position the yacht as a premium/unique wedding venue.
  • Develop B2B accounts within the wedding domain such as wedding planners/wedding photographers etc.
  • Develop and implement creative local marketing channels, including social media channels along with the marketing team.
  • Work within current business strategies and recognising potential opportunities.
  • Cooperate with other departments on the yacht to create an exceptional guest experience.
  • Attend sales events, as required.
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads.
  • Answer customer queries in a prompt and professional manner.

To fill this role successfully, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure and under own initiative
  • Experience in a similar position within the hospitality industry will be preferred.

· RETAIL TICKET SALES MANAGER ·

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JOB DESCRIPTION

Reporting to the Director of Sales, the focus is to manage two point of sales located at Resorts World Sentosa. He/she is expected to have a proven sales track record managing sales promoters and managing POS sales campaigns. We offer an attractive salary package and sales commission that commensurate with work experience.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Deliver key sales KPIs assigned to him/her monthly
  • Manage a team of 2 to 3 ticket sales associates and mentor them to achieve sales targets
  • Manage and reply to customer enquiries on phone/email and live chat portals in a prompt and professional manner
  • Manage the POS and daily opening and closing responsibilities of the POS
  • Assist the Sales Team in any ad hoc Sales Campaign as and when required
  • Able to communicate with people from all background and sociable as the job requires face to face interaction
  • Work within current business strategies and recognising potential opportunities
  • Attend Sales events, as required
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Proactive and positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure and under own initiative
  • Prior experience in managing sales promoters and road show will be preferred
  • Managing multiple POS experience is advantageous

· DIGITAL MARKETING & COMMUNICATIONS EXECUTIVE ·

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JOB DESCRIPTION

Working closely with the Director of Marketing and Communications, the Employee shall be responsible and accountable for the following; but not limited to being responsible for the development and implementation of marketing and communications deliverables. The Employee shall set goals, monitor work and evaluate results to ensure that objectives and operating requirements are met and are in line with the needs and mission of the Company.

EMPLOYEE’S ESSENTIAL RESPONSIBILITIES (but not limited to):

  • Implementation of the marketing strategy including all collaterals, copywriting, campaigns, events, direct marketing, digital marketing and social media, PR and all other marketing materials.
  • Working closely with the company’s sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials, and presentations
  • Managing and guiding the day to day activities of the marketing team.
  • Working closely with the senior management team to define and execute all marketing initiatives, materials, and programs.
  • Manage digital marketing, social media presence and direct programs to improve social media reputation and recognition.
  • Actively be involved in marketing and communications deliverables and execution for the Company that results in substantial sales lead creation
  • Undertake continuous analysis of competitive environment and consumer trends
  • Ensuring the Company’s public presence is positively presented and received

PR RESPONSIBILITIES
Manage Content Development and day-to-day activities including (but not limited to):

  • Identification and targeting of key digital media outlets
  • Development of compelling story angles
  • Cultivate relationships with key journalists/writers and bloggers in influential luxury and lifestyle publications that will assist the favourable positioning and promotion of the Company and its products
  • Pitch stories to new media journalists and bloggers. To achieve visibility for online media outlets
  • Write clear and compelling pitch letters and press releases
  • Proactively manage digital content calendars
  • Analyse and measure results of publicity and digital outreach
  • Writing of content for all media forms, platforms and collaterals, including website, blog and Wikipedia

SOCIAL MEDIA RESPONSIBILITIES
Manage social media marketing campaigns and day-to-day activities including (but not limited to):

  • Develop relevant content topics to reach the company’s target customers.
  • Create, curate, and manage all published content (images, video and written).
  • Monitor, listen and respond to users, using “social language” while cultivating leads and sales.
  • Conduct online advocacy and open a stream for cross-promotions.
  • Develop and expand community and/or influencer outreach efforts.
  • Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).
  • Design, create and manage promotions and Social ad campaigns.
  • Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review.
  • Analyse key metrics and tweak strategy as needed.
  • Compile reports for management showing results (ROI).
  • Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.
  • Collaborate with the MarComm team to drive strategies that are proven by testing and metrics.
  • Maintain a proactive process for capturing happy, loyal customer online reviews.
  • Monitor trends in social media tools, applications, channels, design and strategy.
  • Implement ongoing education to remain highly effective.
  • Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.
  • Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.
  • Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyse, review, and report on effectiveness of campaigns in an effort to maximize results.

SERVICE & STANDARDS

  • To ensure the Company’s brand, values and services are best and accurately represented at all times.
  • To ensure your personal presentation is of the highest standards at all times to project a professional image to clients and prospects.
  • To ensure that all communications with customers are handled within 16 working hours.
  • At all times, to have full product knowledge of the Company’s services and facilities.
  • To be aware of key market trends and to advise management accordingly.
  • To undertake any other marketing or sales related task reasonable requested by the senior management of the Company.

· BARTENDER ·

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JOB DESCRIPTION

  • Assist Restaurant Manager in daily operations
  • Opening and closing of the bar
  • Good knowledge in making and serving standard cocktails, spirits, wine beers and non alcoholic drinks
  • Maintain good knowledge of all menu items available in the bar
  • Upsell drink and snack items to customers
  • Ability to keep bar organised, restock and replenish bar inventory and supplies
  • Process transcations using POS system
  • Cashiering duties

JOB REQUIREMENTS

  • Minimum ‘O’ level or diploma in any field
  • Minimum 2 years of bartending experience
  • Good personal grooming and communication skills
  • Food & Beverage and Food Safety knowledge
  • Able to work on Friday and weekends late nights only